Hypercare Support Services
The most effective collaboration to keep your
B2B Collaboration ecosystem in top productive condition
Hypercare is a support service 100% specialized in IBM Sterling Solutions for B2B Collaboration.
Hypercare assigns a unique interlocutor, expert in the customer’s solutions, to speed up a service without intermediaries, keep your investments in optimal health and performance, and significantly reduce costs.
A service with the experience and prolonged success supported by B2B Solutions.
What are the Key Benefits of Hypercare?
Hypercare provides a service 100% specialized in
IBM Sterling solutions support. Our consultants
and advisors are specialists in the Client’s
solutions. All of them have the appropriate IBM
Certifications and the experience of B2B Solutions.
A unique interlocutor, expert in the customer’s
solutions, who will also be the same advisor for
all the specialized services offered by B2B
Solutions.
Hypercare Support Services offers the industry
leading response time.
Customer’s Onboarding process and technical
assistance for the Onboarding processes of the
Customer’s Business Partners, including
migrations.
Special monitoring of critical customer SLAs.
Risk and Impact Analysis for new projects.
Significant reduction in costs, compared to
other professional support services.
Access to exclusive value-added services.
Guarantee of professional maintenance service,
even when solutions are no longer supported by
IBM.
A wide range of support services so that you only pay for the services you really need.
Hypercare Service Levels
Why Hypercare?
Specialization
Hypercare is a Maintenance Support service 100% specialized in IBM Supply Chain and B2B Collaboration solutions.
Professional Services
All Hypercare consultants and
advisors are experts in the Client’s solutions and have the appropriate IBM certifications.
Reliability
Hypercare provides the guarantee of a professional maintenance service even when solutions are no longer supported by IBM.
Experience
Our support services have been successfully implemented in several Companies in Europe and America through B2B Solutions.
Cost savings
Our Support services will provide you with significant cost savings compared to your current maintenance service.
Comprehensive Services
Without changing your interlocutor, you will be able to access to a complete range of specialized services around your B2B Collaboration solutions.
Hypercare was born with the aim of making maintenance services as professional as possible and reducing costs, with the experience of carrying out these tasks successfully for years under the B2B Solutions service offer.
Please contact us if you need more information about our Hypercare support service.
We will be happy to help you.
