IBM Sterling Store Engagement provides a real-time view of all your inventory, customer and order data through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in store and ship from store), as well as managing returns across channels. IBM Sterling Store Engagement allows store employees to provide omni-channel services in the store for fulfillment, inventory management, task management and customer service.