NEWS T2 2024 Troubleshooting. An attempt to edit a Service or Adapter in a Sterling B2B Integrator instance running in an OCP environment times out after 60 seconds

Problem

An attempt to edit a Service or Adapter in a Sterling B2B Integrator instance running in an OCP environment times out after 60 seconds or displays a blank screen

Cause

Settings in centralops.properties.in require modification

Environment

Red Hat OCP

Diagnosing The Problem

Attempt to edit a Service or Adapter in a Sterling B2B Integrator instance running in an OCP environment. If the display shows only a blank screen or there is a timeout, the

centralops.properties.in file may require modification.

Resolving The Problem

• Copy the centralops.properties.in  from ASI pod’s /ibm/b2bi/install/properties/ to outside the pod.
• Copy the centralops.properties.in to the <SI_CHARTS>/properties folder
• Edit the file and update updateAllNodesInfo=true
• Perform a helm upgrade and restart all pods.